Tulum Ruins Tour – Private
A private, half-day express experience for your group only, with your own SECTUR-certified bilingual guide
- Duration: 4 to 5 hours, door to door
- Tour type: Private, just your group
- Guide: Bilingual, English and Spanish
- Physical level: Low
An all-included private Tulum ruins day with Xaman-Ha Connections®
At Xaman-Ha Connections®, we created the Tulum Ruins Tour as a private, half-day express experience for your group only, with your own SECTUR-certified bilingual guide. We built it with one objective: fit the whole tour into 4 to 5 hours, door to door, so you are back to enjoy your afternoon.
Everything is covered before you leave the lobby: the Tulum Archaeological Site entrance, the Jaguar Park, all local fees, and cold drinks in the vehicle. We pick up from any hotel, resort, or condo in Puerto Morelos, Playa del Carmen, Puerto Aventuras, Akumal, and Riviera Maya.
4 to 5 hours, door to door
Private, just your group
Bilingual, English and Spanish
Low
No hidden fees. Here’s exactly what’s included:
- Door-to-door pickup from your hotel or resort anywhere in the Riviera Maya
- Private air-conditioned vehicle for your group only (no shared buses and no stops at other hotels)
- Cold drinks throughout the journey (water and soda per guest)
- SECTUR-certified bilingual guide exclusively for your group
- Entrance to the Tulum Archaeological Site (INAH and CONANP admission included)
- Entrance to the National Jaguar Park (no extra fees at the gate)
- Flexible itinerary adjusted to your group's pace (no rushing)
What’s not included:
- Lunch, an optional add-on at $19 USD.
- A cenote visit with sea turtles, an optional add-on at $69 USD.
- Gratuities for your guide and driver, optional and at your discretion.
- Souvenirs and personal purchases at the site.
- The separate $65 MXN ($4 USD) INAH fee for video recording
Daily Itinerary
These times are an estimate. Because your tour is private, the real schedule is flexible: it depends on how long you want to spend at each stop and on road conditions. Pickup times are just suggestions.
Hotel lobby pickup
Drive to the Tulum Archaeological Site
Guided tour of the Tulum Archaeological Site
Free time at the Jaguar Park
Back at your hotel
Real Stories from Travelers Who Chose Us
All reviews![]()
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Tripadvisor
TrustindexExcellent5.03009 reviews
5.0Excellent3009 reviewsPosted on Tripadvisor![]()
Linda L7 November 2026Verified
Shuttle travel Had the best experience beeing picked up and shuttled to the hotel by the fantastic driver CapiaPosted on Tripadvisor![]()
Davide P6 November 2026Verified
Great day at Yax Muul My son and I visited the cenotes of Yax Muul near Tulum and loved the whole experience. Our guide, Manuel Tapia, made the whole experience even better. He explained how the cenotes formed and shared the history behind them, which made the visit far more meaningful. He was very knowledgeable, happy to answer our questions, and helpful from start to finish. Highly recommended, and ask for Manuel if you can!Posted on Tripadvisor![]()
Janel P5 November 2026Verified
Great Cenote tour Tapia is the best! Great with our kids and kind !Posted on Tripadvisor![]()
mike5 November 2026Verified
Best tour ever Tapia was amazing. Fun knowledgeable and good tienesPosted on Tripadvisor![]()
joannanjones893 November 2026Verified
Holbox tour of our dreams Tapia was amazing! This is our third time going with Xaman-ha on a private tour and they never disappoint. We went to Holbox and it was beautiful.Posted on Google![]()
Francesco Carra2 November 2026Trustindex verifies that the original source of the review is Google.
Our tour with Erika was absolutely perfect! Everything we hoped for and more. She timed it perfectly, allowing us to visit Cobá and two underground cenotes before almost anyone else arrived, not to mention we were able to avoid the large bus groups. Erika was very knowledgeable and answered our nearly endless questions about Cobá. We also enjoyed an incredible Mayan lunch with wonderful hosts. 10/10, I would do it again without hesitation!
(Translated by Google, see original)Posted on Tripadvisor![]()
Hector P2 November 2026Verified
Fun in the cenotes Great fun, worth the price! If you can get a tour with our guide Tapia, he will make sure to show you a thoughtful and well guided tour.Posted on Tripadvisor![]()
Michael P2 November 2026Verified
Cenote Tour con Tapia Tapia was an amazing guide. So friendly & knowledgeable. He answered all of our questions & fave excellent advice for our visitPosted on Google![]()
Rebecca Ickes1 November 2026Trustindex verifies that the original source of the review is Google.
Our tour with Erika was absolutely perfect! Everything I had hoped for and even more. She planned the times perfectly where we were able to experience Coba & 2 underground cenotes before almost anyone else arrived, let alone avoiding big bus groups. Erika was very knowledgeable and answered our almost endless questions about Coba. We also enjoyed an incredible Mayan lunch with wonderful hosts. 10/10 would do again!+0Posted on Tripadvisor![]()
Simon P29 October 2026Verified
Incredible snorkeling day in Cozumel! We had an unforgettable day yesterday in Cozumel, exploring magnificent snorkeling spots where we saw turtles, nurse sharks, porcupinefish, starfish, rays… a truly magical moment when we ate at El Cielito and the rays swam right between our legs. A huge thank you to our guide Mathieu and to Clement for the organization; everything was perfect for a fantastic day! (And lots of thoughtful touches throughout the day!)
(Translated by Google, see original)Posted on Google![]()
Kevin Ball27 October 2026Trustindex verifies that the original source of the review is Google.
Please book a tour with this company. You will not regret it. Erika was our guide to Cobá and a cenote. Her knowledge of the area and Mayan history is excellent. We learned so much from her and there was no crazy question we asked that she couldn’t answer. Don’t waste your time on those cheap bus tours where you’re rushed, get little for your money, served bad buffet food, and pressured into buying things at stops. Xaman-Ha is the real deal. You will have an incredible experience and learn so much. Ask for Erika and you will have a fantastic time. We had a day of lifetime memories.Posted on Google![]()
Ernest Li27 October 2026Trustindex verifies that the original source of the review is Google.
The most exceptional travel agency operating in Playa Del Carmen! I was speaking to Marisol about plans I had for an engagement surprise, and she helped me figure out a full, meticulous itinerary to surprise my significant other. We had a wonderful team join us during the private excursion, all playing a vital role in keeping the surprise a secret to my partner all while making the trip a blast! Mario, our tour guide and driver was friendly, outgoing and provided information on every site we visited and all the varying species throughout Sian Kaan. Gina, our photographer acted as a fellow staff member taking candid shots for us. She made our proposal so memorable with her friendly nature! We are so happy to have chosen Xaman Ha for our special moment, and would 100% recommend them for any excursions or plans you may have to surprise your partner. Thank you again, Gina, Mario & Marisol!Posted on Tripadvisor![]()
Ernest L27 October 2026Verified
Proposal Surprise! The most exceptional travel agency operating in Playa Del Carmen! I was speaking to Marisol about plans I had for an engagement surprise, and she helped me figure out a full, meticulous itinerary to surprise my significant other. We had a wonderful team join us during the private excursion, all playing a vital role in keeping the surprise a secret to my partner all while making the trip a blast! Mario, our tour guide and driver was friendly, outgoing and provided information on every site we visited and all the varying species throughout Sian Kaan. Gina, our photographer acted as a fellow staff member taking candid shots for us. She made our proposal so memorable with her friendly nature! We are so happy to have chosen Xaman Ha for our special moment, and would 100% recommend them for any excursions or plans you may have to surprise your partner. Thank you again, Gina, Mario & Marisol!Posted on Tripadvisor![]()
Quest53351027 October 2026Verified
Don’t shop around. Book this company Forget those cheap, big bus, impersonal tours that rush you around, pressure you to buy stuff at stops, and serve you bad buffet lunches. Been there done that. Book with Xaman-ha Connections. My brother and I had Erika as our personal guide to Cobá and 2 cenotes. Her knowledge of Mayan history and culture is exceptional. We had a wonderful tour of Cobá and were treated to an authentic Mayan meal cooked by a grandmother. Then, we swam in 2 underground cenotes where part of the time we were the only people here. The memories we made on this tour will last a lifetime. Don’t waste time shopping all the tour companies. Book with Xaman-ha Connections. You won’t be sorry. Thank you again Erika. We could not have asked for a more perfect day.Posted on Google![]()
Bryan24 October 2026Trustindex verifies that the original source of the review is Google.
Alex and Manuel were awesomePosted on Google![]()
Megan Haeffele22 October 2026Trustindex verifies that the original source of the review is Google.
We had a great day with Erika! She picked us up from our hotel for a private tour of Yax Muul Cenotes, Xunaan Cenote and lunch. We had such a great day! It was exactly what we were hoping for. And Erika was so fun and friendly and made us feel so comfortable. We would highly recommend booking with this company.Posted on Google![]()
Francisco Martín González21 October 2026Trustindex verifies that the original source of the review is Google.
A wonderful tour! My wife and I went on the cenote excursion and we loved it. Our guide, Manuel Tapia, picked us up at the hotel and explained everything in detail. He was incredibly attentive and made sure we had everything we needed throughout the tour. I highly recommend it!
(Translated by Google, see original)Posted on Google![]()
Autumn Cierlik12 October 2026Trustindex verifies that the original source of the review is Google.
Tapia was so kind and has great customer service. We went to see the turtles and a cenote with him which was super enjoyable as he made everything so easy and fun. I highly recommend them and Tapia !!! Thank you!!Posted on Google![]()
Cali Griffin11 October 2026Trustindex verifies that the original source of the review is Google.
Erika was fantastic! She was kind, funny, helpful, and knew a lot about the area. We had so much fun swimming with the turtles, going to the private cenote, and having a delicious lunch and a local Mayan restaurant. Highly recommend!Posted on Google![]()
Tim Reynolds11 October 2026Trustindex verifies that the original source of the review is Google.
Tapia was wonderful, we had a great time, snorkeling and kayaking with the turtles, then sing turtles at the reef!Posted on Trustindex![]()
Danielle Sword5 September 2026Trustindex verifies that the original source of the review is Trustindex.
Relaxed and fun experience Great experience with Tapia! The atmosphere was relaxed and enjoyable, making the whole trip incredibly fun. Everything was well-organized, and it was clear the team cared about creating a memorable adventure. Highly recommend to anyone looking for a stress-free and entertaining experience.Posted on Trustindex![]()
Milena Goldfayn8 July 2026Trustindex verifies that the original source of the review is Trustindex.
Cenote Dos Ojos Tour with Fernando My husband and I did the Cenote Dos Ojos private tour with Fernando, and it was fantastic! Fernando was friendly, knowledgeable, and made the entire experience enjoyable and stress-free. The cenote was absolutely breathtaking, and the tour was well worth it. We highly recommend booking with Fernando!+0Posted on Trustindex![]()
Scott Owens8 July 2026Trustindex verifies that the original source of the review is Trustindex.
As always, an amazing expwrience with xman-ha! We've used this company for numerous private trips while staying in Cancun and every experience has been amazing! Sabino is very passionate about what he does and the knowledge he shares and service he provides is top notch! We personally request Sabino for our excursions because he is a wealth of knowledge and each tour we've done with him has been incredible and well worth the money for a private excursion. So far, we've used Xman-ha Connections to visit cenotes, Coba, Tulum, Chitchen Itza twice and Ek Balam. Aranza assisted us in customizing a trip during our last visit to Cancun and her dedication to creating a trip perfectly tailored to our interests and our schedule resulted in a memorable time with family. What was most impressive about Xman-ha Connections was their flexibility in rescheduling our tour when a last minute family medical situation prevented us from doing our tour as scheduled. The concern for their clients and their desire to offer an experience that is above and beyond their competitors is what makes this company stand out above the others. I can't say enough good things about this tour company and I will continue to book with them for future our future excursions.+1Posted on Trustindex![]()
王月27 June 2026Trustindex verifies that the original source of the review is Trustindex.
We had a fantastic experience. Chef Simone was amazing We had a fantastic experience. Chef Simone was amazing+0Posted on Trustindex![]()
Peter Mueller3 March 2026Trustindex verifies that the original source of the review is Trustindex.
Amazing Experience with Fernando Fernando our private guide was so perfect we still can hardly believe it! We had booked a tour for the three of us to Chichen Itza and a cenote but (thanks to Fernando and Xaman-Ha) were able to switch during the drive for the trip we really wanted: Ek Balam where you can still climb some of the structures and without the crowds! The company was really great to work with, the price for a private tour was the best and they were VERY thoughtful about helping us choose a non-crowded cenote for our swim. Fernando was really kind and knowledgable and was able to speak to us on a wide range of topics, from history and science to international mythology to mystical aspects of the sites – basically, everything we were interested in he could speak to. Plus, he offered to take us for our lunch to a secret spot with possibly the best food of our entire trip. Would recommend 100% and we will definitely look forward to another tour of different sites when we return some day!+1Posted on Trustindex![]()
Patrick26 February 2026Trustindex verifies that the original source of the review is Trustindex.
FERNANDO FERNANDO FERNANDO!! UNFORGETABLE DAY EXCURSIONS FULL OF LEARNING Fernando's expertise and passion made our visits to Sian Ka’an and Chichén Itzá unforgettable. The vans were super comfortable, and the well-organized itinerary gave us the freedom to enjoy the day at our own pace. Fernando’s incredible knowledge brought the sites to life, making the long days feel short and enriching. Thank you for an amazing experience! Malo Kin! Patrick and Al.Posted on Facebook![]()
MaryKatherine Smith4 January 2026recommendsTrustindex verifies that the original source of the review is Facebook.
My sisters treated me to a vacation for my birthday. Our tour of Tulum and the cenote with Sabino was absolutely the best experience of my life. I could not recommend more highly. Skip the big groups and get such an amazing experience. I learned so much about Mexico and Mayans. 5+ stars.Posted on Facebook![]()
Darcy Owens27 November 2025recommendsTrustindex verifies that the original source of the review is Facebook.
My husband and I recently booked a tour with Xaman-Ha Connections and we visited Tulum, Coba, 2 cenotes, stopped at a small community in the jungle for a traditional meal (absolutely delicious!) and were led through the property by a shaman who shared his family's history and different artifacts that had been found in the area, explained the healing/medicinal purpose of the various plants he picked and had us sample as we roamed the grounds, showed us his collection of bees who live in logs and let us try the honey they produced, and performed a ceremonial ritual with us. Our guide, Sabino, impressed us from the moment he picked us up from our resort in Cancun. Sabino's deep passion for the culture and history of his country was clearly evident. That, along with Sabino's vast knowledge gained from 30 years of guide experience and his continued professional development and certifications earned resulted in my husband and I having the pmost incredible experience. We were so thrilled with our tour that we booked another tour with Sabino for the following week. We visited a church, Chichen Itza, 2 open air cenotes, did a tequila tasting, had another fabulous lunch, and did some shopping in Valladolid before returning to our hotel. Sabino went out of his way to make us feel comfortable and ensure we had a memorable time. Sabino clearly communicated with us in English and he and my history buff husband conversed for hours about the Myans, Aztecs, architecture, artifacts, etc. I can't rave enough about our positive experience during both of the tours we booked with Sabino through Xama-Ha Connections. Their customer service and professionalism far surpassed our expectations. When we returned home and looked at the fabulous videos and photos that Sabino took on his phone and shared with us through WhatsApp, we sent an additional tip to him through PayPal because we were so happy that he had captured so many special moments during our tours. We are already planning on another tour with Sabino and Xaman-Ha Connections to Ek Balam and more cenotes when we return to Mexico in 6 months. A private tour is well worth the expense and you won't be disappointed if booking through this company! We had a 5 star experience during both of the tours we booked and I will continue to use Xaman-Ha Connections for my future sightseeing excursions in Mexico.Posted on Facebook![]()
Ying Leung13 September 2025recommendsTrustindex verifies that the original source of the review is Facebook.
Our driver, Sabino, is amazing. He is very knowledgeable about the places and even helped us take some great pictures. The other staff are also very responsive via WhatsApp. Highly recommend!Posted on Facebook![]()
Crystal Leigh6 April 2025recommendsTrustindex verifies that the original source of the review is Facebook.
We booked a private tour through Xaman−Ha Connections and did Chichen Itza, a cenote and went into town! Our tour guide Fernando was the best guide we have ever had! He was on time and always made sure we were comfortable. He had a ton of knowledge to share and managed to do it in a fun way. Thank you again for the great experience Fernando!!!!!Posted on Facebook![]()
Andrew Coburn7 February 2022recommendsTrustindex verifies that the original source of the review is Facebook.
My wife and I booked two excursions with Xaman-Ha Connections while we were visiting Tulum, the second excursion being that we liked our first experience so much. Our first tour was of Chichen Itza followed by a Cenote, with tour guide Sabino. We had such an amazing time and learned so much. Sabino was extremely kind and knowledgeable; and really seems to care about the Mayan culture and it’s history. We had such an amazing time when we booked our next adventure we requested Sabino again, and again he did not disappoint. Our second trip was less educational and more of an adventure where we went swimming with sea turtles, followed by atving and a trip to a Cenote followed by lunch. Again Sabino was great. We would recommend this company to anyone visiting Tulum, and will definitely use again on future trips.Posted on Facebook![]()
Tamara Mills1 October 2020recommendsTrustindex verifies that the original source of the review is Facebook.
Highly recommend Xaman-Ha Connection. Personalized service, amazing private location, authentic food, and we learned so much about the culture, history, and traditions in Mexico. Thank you to Manu for showing us an amazing time. Hope to see you again soon for another adventure!Posted on Facebook![]()
Toshie Fujiwara30 April 2020recommendsTrustindex verifies that the original source of the review is Facebook.
Sounds so special:-) exciting!!!Posted on Facebook![]()
Claire Martin11 February 2019recommendsTrustindex verifies that the original source of the review is Facebook.
We had a brilliant tour of the Coba ruins and the Punta Laguna nature reserve with Daniel. He was very knowledgable about the history and culture of the places we visited, spoke excellent English and was great fun to be with. He went above and beyond, sending us photos he'd taken of the tour when we couldn't (ie on the zipline or climbing a rope ladder from an underground cenote!) and even helping us set up our own tour for the following day. Can't recommend enough. Thanks again Dan!Posted on Facebook![]()
Isabelle Patton29 November 2018recommendsTrustindex verifies that the original source of the review is Facebook.
Best tour ever! We snorkeled in an underground cave with the bluest, clearest water! Alex was the best tour guide and taught us all about the Mayan history and culture. I highly recommend this company! The tour was one of our favorite parts of the trip by far.Posted on Facebook![]()
Andrea Gu Sa4 October 2018recommendsTrustindex verifies that the original source of the review is Facebook.
Incredible tour of the Mayan Jungle! Tatich Cenote, one of the most beautiful I've ever visited!
(Translated by Google, see original)
Frequently Asked Questions
- No multi-hotel pickup loop. You travel directly from your hotel in a private, comfortable vehicle. Group tours from Riviera Maya resorts spend 45 to 60 minutes collecting passengers from multiple hotels before reaching the site.
- Your own guide works exclusively for your group and lets you set the pace: stay 1 or 2 hours at the ruins, whatever your group prefers. No crowd management, no splitting attention between 30 people.
- You arrive early, before the crowd buses. Most large group tours reach the Tulum ruins between 10:00 and 11:30 AM. Your private departure means cooler temperatures, shorter lines, and better conditions for photos and exploration.
- No souvenir shop detours, no upselling on site, and no lunch or add-on activities built in. Your itinerary is yours, kept fast on purpose.
The Tulum Archaeological Site is one of the few walled Mayan cities built on the sea. The Maya called it Zama, meaning dawn, and chose the cliff above the reef for astronomy and maritime trade along the Caribbean coast. El Castillo, its cliffside pyramid, still stands watch over the water.
We pick up directly from any hotel, resort, or condo along the Riviera Maya coastline, including:
- Playa del Carmen: Fifth Avenue, the downtown area, and all hotel zones.
- Riviera Maya resorts: all properties between Playa del Carmen and Akumal, including Puerto Morelos, Playacar, Puerto Aventuras, and Bahia Tankah/Soliman.
For pickups outside these areas, please contact us via WhatsApp before booking and we will confirm availability.
This tour suits couples, families, and travelers of most fitness levels, as long as everyone can walk on uneven ground. A few conditions to know before booking:
- Not recommended for guests with mobility issues or difficulty walking on uneven terrain. The Tulum Archaeological Site has stone paths, steps, and unpaved surfaces throughout.
- The tour involves walking and standing at the site.
- If anyone in your group has a health condition that may affect physical activity, let us know at booking so we can plan accordingly.
Yes. Xaman-Ha Connections® is SECTUR certified, authorized by Mexico’s Ministry of Tourism, and has run private tours across the Riviera Maya for over 10 years. We have also been featured in Forbes and Kayak. Every tour includes full liability insurance covering your group from pickup to drop-off. Learn more on our About page.
Pack light: the site is open-air, sunny, and involves walking on uneven stone.
- Comfortable walking shoes and light clothing. The site has limited shade and temperatures rise quickly after 9:00 AM.
- Sunglasses, a hat, and sunscreen. The cliffside sections of the site have no overhead cover.
- Bring cash for tips and any purchases at the site entrance.
- Travel light. The ruins involve walking on uneven terrain for an extended period.
Photography is allowed throughout the site. Professional equipment may incur additional fees charged by INAH at the entrance. Drones and selfie sticks are prohibited. Let us know when booking if you are bringing professional gear.
Yes. If you add the optional lunch, we can accommodate vegetarian, vegan, or gluten-free requests. Let us know at booking and we will confirm the options for your group.
This tour runs rain or shine. Rain alone does not cancel it. The only weather cancellation is if the site itself closes for severe weather, like a tropical storm. This tour can be canceled up to 24 hours before your scheduled pickup for a full refund. Only cancellation requests submitted by email are considered valid. See our Cancellation Policy for full details.
100% free cancellation up to 24 hours prior to pickup













