Chichen Itza Private Tour & Cenote

Your private Chichen Itza tour covers 10 to 12 hours, door-to-door.

• 7:00 AM: Pickup from your hotel or condo
• 2 to 2.5 hours: Drive to Chichen Itza via the toll highway
• Chichen Itza: Private tour with your certified bilingual guide, plus free time to explore at your own pace
• Lunch: Traditional regional meal at a local restaurant
• Cenote: Swim in a sacred cenote (1 hour average)
• Valladolid: Free time to explore the colonial town
• 2 to 2.5 hours: Drive back to your hotel
• 5:00/6:00 PM: Drop-off at your hotel or condo

• 100% Private, Just Your Group: No strangers. No waiting for 12 hotel pickups. Your certified bilingual guide’s full attention is on you and your family.
• Enjoy a Better Visit with Smart Timing: Arrive early to explore without the massive crowds. You’ll also enjoy the cooler morning air and avoid the intense midday sun.
• Expert Cultural Immersion: Your guide is a certified expert in Mayan archaeology and history, not reading from a script.
• An Authentic Tour, Not a Shopping Trip: We never redirect your group to souvenir stores or affiliated shops. Your time at the site is yours.

• One of the New Seven Wonders of the World: Chichen Itza was chosen by over 100 million votes worldwide, alongside the Colosseum, Machu Picchu, and the Taj Mahal.
• UNESCO World Heritage Site: Designated for its outstanding cultural and historical significance to the Mayan civilization and to humanity as a whole.
• El Castillo and the Kukulkan Pyramid: The iconic pyramid aligns with the sun during the spring and fall equinoxes, casting a serpent shadow down its north staircase. Learn more about the mysteries of Kukulkan.
• The Great Ball Court: The largest Mesoamerican ball court ever found, stretching 168 meters long, where ancient political and religious rituals were played out.
• The Ancient Observatory: Evidence that the Maya tracked Venus and planetary cycles with precision that rivaled European astronomy centuries later. Discover what makes Chichen Itza one of Mexico’s most visited sites.

We pick up directly from any hotel, resort, or condo along the Riviera Maya coastline, including:

• Playa del Carmen: Fifth Avenue, the downtown area, and all hotel zones.
• Riviera Maya resorts: all properties between Playa del Carmen and Akumal, including Playacar, Puerto Aventuras, and Puerto Morelos.

For pickups outside these areas, contact us via WhatsApp before booking and we will confirm availability.

• Not recommended for guests with mobility or climbing issues.
• Not wheelchair accessible due to uneven terrain.
• Minimum 2 people required to book.
• Biodegradable sunscreen recommended to protect the cenote ecosystem.

• Bring some extra cash for tips and souvenirs.
• Pack light: comfy shoes, light clothes, sunglasses, and a hat.
• Bring a towel and swimsuit.
• Skip the heavy backpack; keep it simple and easy to carry.
• If you have any health issues, tell us when you book.
• Eat a good breakfast so you have energy for the day!

Yes. Xaman-Ha Connections® holds SECTUR certification, the official tourism license issued by Mexico’s Ministry of Tourism, and has operated private tours across the Yucatan Peninsula for over 10 years. Every booking is covered by comprehensive liability insurance. See more about our team and credentials on our About page.

Yes, please contact us before booking, as additional fees may apply.

To avoid crowds at Chichen Itza, we recommend an early pickup around 6:00 AM, but you can choose a time that works best for you.

Yes. This allows us to reach Chichen Itza in 2 to 2.5 hours instead of the usual 3.5 hours via the main highway.

Absolutely! We customize your tour to accommodate your dietary preferences. Please inform us when booking.

This excursion can be cancelled up to 24 hours in advance. Only cancellation requests submitted by email will be considered valid; requests sent through any other channel will not be accepted. Please check our Cancellation Policy section for further information.

To make a reservation for the following day or with less than 24 hours’ notice, kindly reach out to us via WhatsApp, email, or by completing the form provided.