...

Private Ek Balam Tour

A private full-day trip to the Ek Balam Acropolis with a cenote swim and a Yucatecan lunch, for your group only, with your own bilingual guide

An all-included private Ek Balam tour with Xaman-Ha Connections®

At Xaman-Ha Connections®, we bring you to the Ek Balam Acropolis, one of the tallest Mayan ruins in the Yucatan Peninsula, on a private tour for you and your family only. Climb the Acropolis, swim in a beautiful cenote, and let your expert guide reveal the stucco artistry hidden high on the pyramid. Ek Balam is a less crowded archaeological site, so you can enjoy Mayan history and culture at your own pace.

We travel by the toll highway, about 2 to 2.5 hours each way, and lunch is a traditional Yucatecan meal. We pick up from your hotel or condo in the Riviera Maya.

Duration

9 to 10 hours, door to door

Tour type

Private, just your group

Guide

Bilingual, English and Spanish

Physical level

Moderate

 

No hidden fees. Here’s exactly what’s included:

  • Cooler stocked with bottled water, soda, and snacks
  • Free time at the ruins to explore at your own pace
  • Safety equipment and life jackets
  • Toll highway
  • Traditional lunch

What’s not included:

  • One more extra cenote, an optional add-on at $39 USD per person.
  • Personal expenses, so bring some extra cash if you wish.

Daily Itinerary

These times are an estimate. Because your tour is private, the real schedule is flexible: it depends on how long you want to spend at each stop and on road conditions. Pickup times are just suggestions.

Step 01 · 7:00 AM

Hotel pickup

Your driver picks you up at your hotel or condo in a private air-conditioned vehicle. The exact time varies by location.
Step 02 · 2 to 2.5 hours

Toll highway to Ek Balam

Relax on the drive, with cold drinks and snacks from the cooler. Drive time depends on where your hotel is in the Riviera Maya: about 2 hours 10 minutes from Playa del Carmen, or 2 hours 20 from Puerto Morelos and Akumal.
Step 03 · About 2 hours

Ek Balam Acropolis with your guide

Explore the ruins with your private guide, climb the 32-meter Acropolis, and enjoy free time to explore at your own pace.
Step 04 · Cenote and lunch · 2 to 3 hours

Cenote swim and Yucatecan lunch

Swim in crystal-clear water with life jackets provided. Swimming is optional, so you can also enjoy the cenote from the platform. Then enjoy a traditional Yucatecan lunch.
Step 05 · Drop-off 3:30 to 5:00 PM

Back at your hotel

The drive back takes about as long as the drive in. Your driver drops you at your hotel or condo.

Real Stories from Travelers Who Chose Us

All reviews
Google
Google
Facebook
Facebook
Tripadvisor
Tripadvisor
Trustindex
Trustindex
ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 55.03009 reviews
5.0Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
Excellent3009 reviews
ExcellentGoogle star 1Google star 2Google star 3Google star 4Google star 55.01885 reviews
5.0Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent1885 reviews
ExcellentFacebook star 1Facebook star 2Facebook star 3Facebook star 4Facebook star 55.016 reviews
5.0Facebook star 1Facebook star 2Facebook star 3Facebook star 4Facebook star 5
Excellent16 reviews
ExcellentTripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 55.01102 reviews
5.0Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5
Excellent1102 reviews
ExcellentTrustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 55.06 reviews
5.0Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5
Excellent6 reviews
Posted on Tripadvisor Tripadvisor
Linda L profile picture
Linda L
7 November 2026
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Shuttle travel Had the best experience beeing picked up and shuttled to the hotel by the fantastic driver Capia
Posted on Tripadvisor Tripadvisor
Davide P profile picture
Davide P
6 November 2026
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Great day at Yax Muul My son and I visited the cenotes of Yax Muul near Tulum and loved the whole experience. Our guide, Manuel Tapia, made the whole experience even better. He explained how the cenotes formed and shared the history behind them, which made the visit far more meaningful. He was very knowledgeable, happy to answer our questions, and helpful from start to finish. Highly recommended, and ask for Manuel if you can!
Posted on Tripadvisor Tripadvisor
Janel P profile picture
Janel P
5 November 2026
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Great Cenote tour Tapia is the best! Great with our kids and kind !
Posted on Tripadvisor Tripadvisor
mike profile picture
mike
5 November 2026
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Best tour ever Tapia was amazing. Fun knowledgeable and good tienes
Posted on Tripadvisor Tripadvisor
joannanjones89 profile picture
joannanjones89
3 November 2026
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Holbox tour of our dreams Tapia was amazing! This is our third time going with Xaman-ha on a private tour and they never disappoint. We went to Holbox and it was beautiful.
Posted on Google Google
Francesco Carra profile picture
Francesco Carra
2 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Our tour with Erika was absolutely perfect! Everything we hoped for and more. She timed it perfectly, allowing us to visit Cobá and two underground cenotes before almost anyone else arrived, not to mention we were able to avoid the large bus groups. Erika was very knowledgeable and answered our nearly endless questions about Cobá. We also enjoyed an incredible Mayan lunch with wonderful hosts. 10/10, I would do it again without hesitation!

(Translated by Google, see original)
Posted on Tripadvisor Tripadvisor
Hector P profile picture
Hector P
2 November 2026
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Fun in the cenotes Great fun, worth the price! If you can get a tour with our guide Tapia, he will make sure to show you a thoughtful and well guided tour.
Posted on Tripadvisor Tripadvisor
Michael P profile picture
Michael P
2 November 2026
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Cenote Tour con Tapia Tapia was an amazing guide. So friendly & knowledgeable. He answered all of our questions & fave excellent advice for our visit
Posted on Google Google
Rebecca Ickes profile picture
Rebecca Ickes
1 November 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
+0
Our tour with Erika was absolutely perfect! Everything I had hoped for and even more. She planned the times perfectly where we were able to experience Coba & 2 underground cenotes before almost anyone else arrived, let alone avoiding big bus groups. Erika was very knowledgeable and answered our almost endless questions about Coba. We also enjoyed an incredible Mayan lunch with wonderful hosts. 10/10 would do again!
Posted on Tripadvisor Tripadvisor
Simon P profile picture
Simon P
29 October 2026
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Incredible snorkeling day in Cozumel! We had an unforgettable day yesterday in Cozumel, exploring magnificent snorkeling spots where we saw turtles, nurse sharks, porcupinefish, starfish, rays… a truly magical moment when we ate at El Cielito and the rays swam right between our legs. A huge thank you to our guide Mathieu and to Clement for the organization; everything was perfect for a fantastic day! (And lots of thoughtful touches throughout the day!)

(Translated by Google, see original)
Posted on Google Google
Kevin Ball profile picture
Kevin Ball
27 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Please book a tour with this company. You will not regret it. Erika was our guide to Cobá and a cenote. Her knowledge of the area and Mayan history is excellent. We learned so much from her and there was no crazy question we asked that she couldn’t answer. Don’t waste your time on those cheap bus tours where you’re rushed, get little for your money, served bad buffet food, and pressured into buying things at stops. Xaman-Ha is the real deal. You will have an incredible experience and learn so much. Ask for Erika and you will have a fantastic time. We had a day of lifetime memories.
Posted on Google Google
Ernest Li profile picture
Ernest Li
27 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
The most exceptional travel agency operating in Playa Del Carmen! I was speaking to Marisol about plans I had for an engagement surprise, and she helped me figure out a full, meticulous itinerary to surprise my significant other. We had a wonderful team join us during the private excursion, all playing a vital role in keeping the surprise a secret to my partner all while making the trip a blast! Mario, our tour guide and driver was friendly, outgoing and provided information on every site we visited and all the varying species throughout Sian Kaan. Gina, our photographer acted as a fellow staff member taking candid shots for us. She made our proposal so memorable with her friendly nature! We are so happy to have chosen Xaman Ha for our special moment, and would 100% recommend them for any excursions or plans you may have to surprise your partner. Thank you again, Gina, Mario & Marisol!
Posted on Tripadvisor Tripadvisor
Ernest L profile picture
Ernest L
27 October 2026
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Proposal Surprise! The most exceptional travel agency operating in Playa Del Carmen! I was speaking to Marisol about plans I had for an engagement surprise, and she helped me figure out a full, meticulous itinerary to surprise my significant other. We had a wonderful team join us during the private excursion, all playing a vital role in keeping the surprise a secret to my partner all while making the trip a blast! Mario, our tour guide and driver was friendly, outgoing and provided information on every site we visited and all the varying species throughout Sian Kaan. Gina, our photographer acted as a fellow staff member taking candid shots for us. She made our proposal so memorable with her friendly nature! We are so happy to have chosen Xaman Ha for our special moment, and would 100% recommend them for any excursions or plans you may have to surprise your partner. Thank you again, Gina, Mario & Marisol!
Posted on Tripadvisor Tripadvisor
Quest533510 profile picture
Quest533510
27 October 2026
Tripadvisor star 1Tripadvisor star 2Tripadvisor star 3Tripadvisor star 4Tripadvisor star 5Verified
Don’t shop around. Book this company Forget those cheap, big bus, impersonal tours that rush you around, pressure you to buy stuff at stops, and serve you bad buffet lunches. Been there done that. Book with Xaman-ha Connections. My brother and I had Erika as our personal guide to Cobá and 2 cenotes. Her knowledge of Mayan history and culture is exceptional. We had a wonderful tour of Cobá and were treated to an authentic Mayan meal cooked by a grandmother. Then, we swam in 2 underground cenotes where part of the time we were the only people here. The memories we made on this tour will last a lifetime. Don’t waste time shopping all the tour companies. Book with Xaman-ha Connections. You won’t be sorry. Thank you again Erika. We could not have asked for a more perfect day.
Posted on Google Google
Bryan profile picture
Bryan
24 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Alex and Manuel were awesome
Posted on Google Google
Megan Haeffele profile picture
Megan Haeffele
22 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
We had a great day with Erika! She picked us up from our hotel for a private tour of Yax Muul Cenotes, Xunaan Cenote and lunch. We had such a great day! It was exactly what we were hoping for. And Erika was so fun and friendly and made us feel so comfortable. We would highly recommend booking with this company.
Posted on Google Google
Francisco Martín González profile picture
Francisco Martín González
21 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
A wonderful tour! My wife and I went on the cenote excursion and we loved it. Our guide, Manuel Tapia, picked us up at the hotel and explained everything in detail. He was incredibly attentive and made sure we had everything we needed throughout the tour. I highly recommend it!

(Translated by Google, see original)
Posted on Google Google
Autumn Cierlik profile picture
Autumn Cierlik
12 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Tapia was so kind and has great customer service. We went to see the turtles and a cenote with him which was super enjoyable as he made everything so easy and fun. I highly recommend them and Tapia !!! Thank you!!
Posted on Google Google
Cali Griffin profile picture
Cali Griffin
11 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Erika was fantastic! She was kind, funny, helpful, and knew a lot about the area. We had so much fun swimming with the turtles, going to the private cenote, and having a delicious lunch and a local Mayan restaurant. Highly recommend!
Posted on Google Google
Tim Reynolds profile picture
Tim Reynolds
11 October 2026
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Tapia was wonderful, we had a great time, snorkeling and kayaking with the turtles, then sing turtles at the reef!
Posted on Trustindex Trustindex
Danielle Sword profile picture
Danielle Sword
5 September 2026
Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5Trustindex verifies that the original source of the review is Trustindex.
Relaxed and fun experience Great experience with Tapia! The atmosphere was relaxed and enjoyable, making the whole trip incredibly fun. Everything was well-organized, and it was clear the team cared about creating a memorable adventure. Highly recommend to anyone looking for a stress-free and entertaining experience.
Posted on Trustindex Trustindex
Milena Goldfayn profile picture
Milena Goldfayn
8 July 2026
Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5Trustindex verifies that the original source of the review is Trustindex.
+0
Cenote Dos Ojos Tour with Fernando My husband and I did the Cenote Dos Ojos private tour with Fernando, and it was fantastic! Fernando was friendly, knowledgeable, and made the entire experience enjoyable and stress-free. The cenote was absolutely breathtaking, and the tour was well worth it. We highly recommend booking with Fernando!
Posted on Trustindex Trustindex
Scott Owens profile picture
Scott Owens
8 July 2026
Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5Trustindex verifies that the original source of the review is Trustindex.
+1
As always, an amazing expwrience with xman-ha! We've used this company for numerous private trips while staying in Cancun and every experience has been amazing! Sabino is very passionate about what he does and the knowledge he shares and service he provides is top notch! We personally request Sabino for our excursions because he is a wealth of knowledge and each tour we've done with him has been incredible and well worth the money for a private excursion. So far, we've used Xman-ha Connections to visit cenotes, Coba, Tulum, Chitchen Itza twice and Ek Balam. Aranza assisted us in customizing a trip during our last visit to Cancun and her dedication to creating a trip perfectly tailored to our interests and our schedule resulted in a memorable time with family. What was most impressive about Xman-ha Connections was their flexibility in rescheduling our tour when a last minute family medical situation prevented us from doing our tour as scheduled. The concern for their clients and their desire to offer an experience that is above and beyond their competitors is what makes this company stand out above the others. I can't say enough good things about this tour company and I will continue to book with them for future our future excursions.
Posted on Trustindex Trustindex
王月 profile picture
王月
27 June 2026
Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5Trustindex verifies that the original source of the review is Trustindex.
+0
We had a fantastic experience. Chef Simone was amazing We had a fantastic experience. Chef Simone was amazing
Posted on Trustindex Trustindex
Peter Mueller profile picture
Peter Mueller
3 March 2026
Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5Trustindex verifies that the original source of the review is Trustindex.
+1
Amazing Experience with Fernando Fernando our private guide was so perfect we still can hardly believe it! We had booked a tour for the three of us to Chichen Itza and a cenote but (thanks to Fernando and Xaman-Ha) were able to switch during the drive for the trip we really wanted: Ek Balam where you can still climb some of the structures and without the crowds! The company was really great to work with, the price for a private tour was the best and they were VERY thoughtful about helping us choose a non-crowded cenote for our swim. Fernando was really kind and knowledgable and was able to speak to us on a wide range of topics, from history and science to international mythology to mystical aspects of the sites – basically, everything we were interested in he could speak to. Plus, he offered to take us for our lunch to a secret spot with possibly the best food of our entire trip. Would recommend 100% and we will definitely look forward to another tour of different sites when we return some day!
Posted on Trustindex Trustindex
Patrick profile picture
Patrick
26 February 2026
Trustindex star 1Trustindex star 2Trustindex star 3Trustindex star 4Trustindex star 5Trustindex verifies that the original source of the review is Trustindex.
FERNANDO FERNANDO FERNANDO!! UNFORGETABLE DAY EXCURSIONS FULL OF LEARNING Fernando's expertise and passion made our visits to Sian Ka’an and Chichén Itzá unforgettable. The vans were super comfortable, and the well-organized itinerary gave us the freedom to enjoy the day at our own pace. Fernando’s incredible knowledge brought the sites to life, making the long days feel short and enriching. Thank you for an amazing experience! Malo Kin! Patrick and Al.
Posted on Facebook Facebook
MaryKatherine Smith profile picture
MaryKatherine Smith
4 January 2026
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
My sisters treated me to a vacation for my birthday. Our tour of Tulum and the cenote with Sabino was absolutely the best experience of my life. I could not recommend more highly. Skip the big groups and get such an amazing experience. I learned so much about Mexico and Mayans. 5+ stars.
Posted on Facebook Facebook
Darcy Owens profile picture
Darcy Owens
27 November 2025
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
My husband and I recently booked a tour with Xaman-Ha Connections and we visited Tulum, Coba, 2 cenotes, stopped at a small community in the jungle for a traditional meal (absolutely delicious!) and were led through the property by a shaman who shared his family's history and different artifacts that had been found in the area, explained the healing/medicinal purpose of the various plants he picked and had us sample as we roamed the grounds, showed us his collection of bees who live in logs and let us try the honey they produced, and performed a ceremonial ritual with us. Our guide, Sabino, impressed us from the moment he picked us up from our resort in Cancun. Sabino's deep passion for the culture and history of his country was clearly evident. That, along with Sabino's vast knowledge gained from 30 years of guide experience and his continued professional development and certifications earned resulted in my husband and I having the pmost incredible experience. We were so thrilled with our tour that we booked another tour with Sabino for the following week. We visited a church, Chichen Itza, 2 open air cenotes, did a tequila tasting, had another fabulous lunch, and did some shopping in Valladolid before returning to our hotel. Sabino went out of his way to make us feel comfortable and ensure we had a memorable time. Sabino clearly communicated with us in English and he and my history buff husband conversed for hours about the Myans, Aztecs, architecture, artifacts, etc. I can't rave enough about our positive experience during both of the tours we booked with Sabino through Xama-Ha Connections. Their customer service and professionalism far surpassed our expectations. When we returned home and looked at the fabulous videos and photos that Sabino took on his phone and shared with us through WhatsApp, we sent an additional tip to him through PayPal because we were so happy that he had captured so many special moments during our tours. We are already planning on another tour with Sabino and Xaman-Ha Connections to Ek Balam and more cenotes when we return to Mexico in 6 months. A private tour is well worth the expense and you won't be disappointed if booking through this company! We had a 5 star experience during both of the tours we booked and I will continue to use Xaman-Ha Connections for my future sightseeing excursions in Mexico.
Posted on Facebook Facebook
Ying Leung profile picture
Ying Leung
13 September 2025
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
Our driver, Sabino, is amazing. He is very knowledgeable about the places and even helped us take some great pictures. The other staff are also very responsive via WhatsApp. Highly recommend!
Posted on Facebook Facebook
Crystal Leigh profile picture
Crystal Leigh
6 April 2025
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
We booked a private tour through Xaman−Ha Connections and did Chichen Itza, a cenote and went into town! Our tour guide Fernando was the best guide we have ever had! He was on time and always made sure we were comfortable. He had a ton of knowledge to share and managed to do it in a fun way. Thank you again for the great experience Fernando!!!!!
Posted on Facebook Facebook
Andrew Coburn profile picture
Andrew Coburn
7 February 2022
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
My wife and I booked two excursions with Xaman-Ha Connections while we were visiting Tulum, the second excursion being that we liked our first experience so much. Our first tour was of Chichen Itza followed by a Cenote, with tour guide Sabino. We had such an amazing time and learned so much. Sabino was extremely kind and knowledgeable; and really seems to care about the Mayan culture and it’s history. We had such an amazing time when we booked our next adventure we requested Sabino again, and again he did not disappoint. Our second trip was less educational and more of an adventure where we went swimming with sea turtles, followed by atving and a trip to a Cenote followed by lunch. Again Sabino was great. We would recommend this company to anyone visiting Tulum, and will definitely use again on future trips.
Posted on Facebook Facebook
Tamara Mills profile picture
Tamara Mills
1 October 2020
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
Highly recommend Xaman-Ha Connection. Personalized service, amazing private location, authentic food, and we learned so much about the culture, history, and traditions in Mexico. Thank you to Manu for showing us an amazing time. Hope to see you again soon for another adventure!
Posted on Facebook Facebook
Toshie Fujiwara profile picture
Toshie Fujiwara
30 April 2020
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
Sounds so special:-) exciting!!!
Posted on Facebook Facebook
Claire Martin profile picture
Claire Martin
11 February 2019
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
We had a brilliant tour of the Coba ruins and the Punta Laguna nature reserve with Daniel. He was very knowledgable about the history and culture of the places we visited, spoke excellent English and was great fun to be with. He went above and beyond, sending us photos he'd taken of the tour when we couldn't (ie on the zipline or climbing a rope ladder from an underground cenote!) and even helping us set up our own tour for the following day. Can't recommend enough. Thanks again Dan!
Posted on Facebook Facebook
Isabelle Patton profile picture
Isabelle Patton
29 November 2018
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
Best tour ever! We snorkeled in an underground cave with the bluest, clearest water! Alex was the best tour guide and taught us all about the Mayan history and culture. I highly recommend this company! The tour was one of our favorite parts of the trip by far.
Posted on Facebook Facebook
Andrea Gu Sa profile picture
Andrea Gu Sa
4 October 2018
positiverecommendsTrustindex verifies that the original source of the review is Facebook.
Incredible tour of the Mayan Jungle! Tatich Cenote, one of the most beautiful I've ever visited!

(Translated by Google, see original)

Frequently Asked Questions

Ek Balam, the City of the Black Jaguar, was a powerful Mayan capital from 700 to 1000 AD. Its Acropolis stands 32 meters tall and is the only site in the Yucatan Peninsula that still allows visitors to climb the pyramid. The stucco frieze near the summit, depicting winged figures and a monster-mouth entrance, is among the finest in all of Mesoamerica.

With a private tour, your group travels alone: no strangers, no fixed pace, no shared bus. Your guide adapts the visit to you, with more time at the Acropolis, a longer swim, or extra stops. Commercial group tours carry 20 to 40 people on a fixed schedule. We have over 10 years running private tours in the Riviera Maya.

We pick up directly from any hotel, resort, or condo along the Riviera Maya coastline, including:

  • Playa del Carmen: Fifth Avenue, the downtown area, and all hotel zones.
  • Riviera Maya resorts: all properties between Playa del Carmen and Akumal, including Playacar, Puerto Aventuras, and Puerto Morelos.

For pickups outside these areas, message us with the WhatsApp button on this page or through our Contact Us page before booking and we will confirm availability.

This tour involves moderate hiking and short climbs on uneven terrain.

  • Not suitable for guests with limited mobility.
  • Must be comfortable in water (life jackets provided and required).
  • Contact us before booking if you have heart, respiratory, or vertigo conditions.
  • Wear closed grippy shoes, no flip-flops.
  • Avoid alcohol before the tour.

Yes, Ek Balam is the only active archaeological site in the Yucatan Peninsula where visitors can still climb the pyramid. The Acropolis stands 32 meters tall and rewards climbers with panoramic views over the Yucatan jungle.

Yes. Xaman-Ha Connections® is SECTUR certified, and all our guides hold official credentials from Mexico’s tourism authority. Each guide specializes in Mayan history and archaeology. See more about our team and credentials on our About page.

Pack light and be ready for sun, hiking, and a cenote swim.

  • Comfortable closed shoes with grip (no flip-flops).
  • Light clothing, plus a long-sleeve shirt for the cenote (no sunscreen in the water).
  • Sunglasses, a hat, and reef-safe sunscreen for the ruins.
  • Towel and swimsuit.
  • A good breakfast before departure.
  • Extra cash for personal expenses.

Basic swimming is helpful but not required. Life jackets are provided and mandatory for all water activities at the cenote. Swimming is optional, so you can enjoy the cenote from the platform if you prefer.

Yes, we customize your lunch to your dietary needs. Please let us know your requirements at booking and our team will arrange the appropriate options.

Yes. This tour can be cancelled up to 24 hours before your scheduled pickup for a full refund. All cancellation requests must be submitted by email, and requests through other channels are not accepted. See our Cancellation Policy for full details.

Last-minute reservations are possible but availability is not guaranteed. For a quick response, message us with the WhatsApp button on this page or through our Contact Us page and we will do our best to accommodate your group.

Secure & Flexible Booking

100% free cancellation up to 24 hours prior to pickup

Save 15% on groups of 4+ adultsUse code 15OFF at checkout · Valid through Nov 30, 2026
  • *Adult Prices (+12 yrs.)
    • Total for Adults
    Kid Prices (5-11 yrs.)
    • Total for Kids
    Infant (0-4 yrs.) - Free
    • Total for Infants
    Add Cold Beer

    Modelo, Pacifico or Corona (subject to availability)

    • Total for Beers
    Tour Upgrades

    (Choose between Cenote X'ux-Ha, Samula, or Saamal)

Choose your payment option
Pay a deposit of $100.00
Save: pay the deposit online (+16% Local Taxes) and the balance in cash (USD or MXN) on tour day, tax-free. Paying the balance by card adds 16%.

Explore More Private Tours in the Riviera Maya